Delivery Information

We use a fast and reliable next day service by national carrier Kerbside delivery only by tail lift lorry The driver uses a hand-operated pallet truck and will endeavour to get your order as close as is safely possible to your property Should you require a specialist dedicated delivery vehicle please contact us for a priceYou can opt for a timed delivery or a Saturday morning delivery at extra cost Once you have placed your order the goods are normally be dispatched within three working daysUpon delivery, the driver will ask you to sign for the delivery You must inspect the goods carefully before doing this to make sure they are in good condition You don’t need to check every piece, but take the wrap off and give the stone a good inspection If you suspect any breakages to stone or pallet, mark clearly on the delivery note ‘’DAMAGED’’ and get the driver to countersign and print his name against your noteAny claim for damages/breakages must be noted to us within 24 hoursPlease note, if you sign for the goods as ‘’received in good condition’’ we cannot accept any subsequent claims Give the stone a good once over and mark ‘’damaged’’ if necessary.