7 Days Return Policy



8.1 In the unlikely event that the Buyer is unhappy with the Goods supplied, the Buyer has the statutory right to cancel this contract within 7 working days of the delivery (except for those orders which were specifically made). The Buyer must arrange and return the Goods to the Company and the purchase price will be refunded on confirmation that the Goods are in the same condition as delivered. Any Goods found to be damaged on the return shall be deducted from the purchase price.

8.2 No returns will be accepted after 7 working days unless the goods are visibly damaged or confirmed defective by an Independent Tile Expert. In exceptional circumstances, Goods may be accepted for credit and where such consent is given a minimum re-stocking fee of 20% of the Price of the Goods will be charged plus any delivery charges where applicable.

8.3 The Buyer shall pay for the cost of delivery (receiving the Goods) to the Company. At all times, the Buyer shall arrange and pay for the cost of the return delivery to the Company.